--- Exception Detail - R360 O&F Prototype

Exception Detail

PROTOTYPE
Overdue Dispatches Delivery Lateness Return Exceptions
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RMA-44210

Detected

Partial receipt — 2 of 4 items received

Detected
Apr 10, 2026
Age: 2 days
Distributor
Nordstrom
Host
Nordstrom
Fulfiller (DC)
Noatum
Region
UK

Items Affected

EAN Product Expected Received Status
5055123456789 Wool Blend Coat - Navy - UK10 1 1 OK
5055123456790 Silk Wrap Dress - Burgundy - UK12 1 1 OK
5055123456791 Tailored Trousers - Black - UK10 1 0 Missing
5055123456792 Cashmere Scarf - Grey 1 0 Missing

Activity Log

System Apr 10, 2026 at 14:22

Exception detected: partial receipt on RMA-44210. Expected 4 items, received 2. Missing: 5055123456791, 5055123456792.

Detected
No further activity yet

Log an Action

Status & Actions

Detected Apr 10
Acknowledged
Flagged DC
Flagged Platform
Resolved

Linked Records

RMA
RMA-44210
Vendor RMA Ref
SR19D828E3B698287032
Nordstrom vendor reference
Return Tracking
1Z999RR1042...
Delivered
Delivered to DC: Apr 8

SLA Thresholds

Auto-escalate to DC 48h after detection
Auto-escalate to platform 48h after DC flag
Customer return threshold 30 days (Nordstrom)