Active Exceptions
42
6 new this week
Unreceipted RMAs
3,203
137 partial receipts
Avg Resolution Time
12 days
target: 7 days
Resolved This Month
28
+ 67% resolution rate
Exception Lifecycle
18
Detected
9
Acknowledged
8
Flagged DC
7
Flagged Platform
28
Resolved (30d)
| RMA | Vendor Ref | Order | Type | Distributor | DC | Detected | Age | Status | Actions |
|---|---|---|---|---|---|---|---|---|---|
| RMA-44210 | SR19D828E3B6... | ORD-2026-14882 | Partial receipt 2 of 4 items received | Nordstrom | Noatum | Apr 10 | 2 days | Detected | View |
| RMA-44105 | — | ORD-2026-14550 | Partial receipt 1 of 3 items received | Macy's | GWW | Apr 9 | 3 days | Acknowledged | View |
| RMA-43998 | — | ORD-2026-14201 | No receipt after delivery Delivered Apr 6, 36h+ elapsed | Macy's | GWW | Apr 8 | 4 days | Flagged DC | View |
| RMA-43871 | SR19D794426E... | ORD-2026-13890 | Aging unreceipted Past 30d threshold (Nordstrom) | Nordstrom | Noatum | Mar 15 | 28 days | Flagged Platform | View |
| RMA-43790 | — | ORD-2026-13402 | Aging unreceipted Past 10d threshold (Macy's) | Macy's | GWW | Mar 28 | 16 days | Flagged DC | View |
| RMA-44180 | SR19D83932A4... | ORD-2026-14810 | No receipt after delivery Delivered Apr 9, 36h+ elapsed | Nordstrom | Noatum | Apr 11 | 1 day | Detected | View |